Automotive Service Advisor Resume Examples & Tips for 2025

A skilled Automotive Service Advisor serves as the vital link between customers and technicians, providing expert consultation on vehicle maintenance and repair services while ensuring exceptional customer satisfaction through clear communication and detailed service recommendations. This customer-facing role requires strong technical knowledge of automotive systems, excellent interpersonal skills, and the ability to effectively manage multiple service appointments while maintaining accurate documentation and estimates. The ideal candidate will have 2+ years of automotive service experience, proven sales ability, and a commitment to building long-term customer relationships, as this position directly impacts both customer retention and service department profitability.