Reservations Manager Resume Examples & Tips for 2025

A Reservations Manager oversees all aspects of the booking process for a hospitality establishment, including managing a team of reservation agents, optimizing revenue through strategic inventory management, implementing pricing strategies, and ensuring exceptional guest service throughout the reservation journey. This role requires excellent leadership abilities, strong analytical skills, proficiency in property management systems (PMS), and a minimum of 3-5 years of hospitality experience, along with a bachelor's degree in Hospitality Management or related field. As a crucial position bridging operations and revenue management, the Reservations Manager plays a vital role in maximizing property occupancy and revenue while maintaining high levels of guest satisfaction through efficient booking processes and superior customer service standards.