Front Desk Manager Resume Examples & Tips for 2025

The Front Desk Manager oversees all aspects of the hotel's front office operations, including guest check-in/check-out processes, staff supervision, revenue management, and ensuring exceptional guest service standards are consistently met. This role requires a bachelor's degree in Hospitality Management or related field, 3+ years of front desk experience, strong leadership abilities, and proficiency in property management systems (PMS), while demonstrating excellent problem-solving and communication skills in a fast-paced environment. As the face of the hotel and leader of the front office team, the Front Desk Manager plays a crucial role in driving guest satisfaction, maximizing revenue opportunities, and maintaining the property's reputation for superior service.