Hotel Operations Director Resume Examples & Tips for 2025

The Hotel Operations Director is responsible for overseeing all aspects of hotel operations, including guest services, housekeeping, maintenance, food and beverage, revenue management, and staff development while ensuring exceptional service standards and operational efficiency across all departments. This strategic leadership role requires a bachelor's degree in Hospitality Management or related field, 7+ years of progressive hotel management experience, strong financial acumen, and demonstrated success in driving guest satisfaction, revenue growth, and team performance. As the driving force behind operational excellence, the Operations Director plays a crucial role in maximizing property profitability, maintaining brand standards, and creating memorable guest experiences that build long-term loyalty and strengthen the hotel's market position.