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Entry-Level IT Support Specialist Resume Examples & Tips for 2025

As the name suggests, this professional is relatively new in the industry.

You will most likely be coming in as an intern or junior professional and will assist or answer to a more senior member of the department. You may be assigned the easier or more mundane tasks, to begin with, as you prove your abilities. You will be required to have a strong I.T. educational background, and any extra I.T.-related certification would be very beneficial as well. Here is an impressive entry-level I.T. support specialist resume to draw from.

$35,000
Starting Salary
11% annually
Growth Rate
6+
Key Skills
Entry Level
Experience
Entry-Level IT Support Specialist Resume Example

What Makes This Entry-Level IT Support Specialist Resume Great

Resume Writing Tips

  • Highlight relevant technical certifications and coursework
  • Include any internship or personal project experience
  • Emphasize customer service skills and problem-solving abilities
  • List specific hardware and software proficiencies

Key Achievements to Highlight

  • Resolved 50+ technical support tickets weekly with 95% satisfaction rate
  • Reduced average response time by 30% through process improvements
  • Successfully managed hardware upgrades for 100+ workstations

Technical Skills

Windows OSActive DirectoryBasic NetworkingHardware MaintenanceRemote Desktop SupportMicrosoft Office SuiteTicketing Systems

Soft Skills

CommunicationProblem-solvingPatienceTime Management

Relevant Certifications

  • CompTIA A+
  • Microsoft Technology Associate (MTA)

2025 Entry-Level IT Support Specialist Market Insights

Salary Range

$35,000 - $55,000

Experience Level Impact

Entry Level:$35,000+
Mid Level:$45,500+
Senior Level:$56,000+

Growth Rate

11% annually

Industry Growth Trend

Market Demand

high Demand

High demand with steady growth due to increasing technology adoption across industries

Top Employers Hiring Entry-Level IT Support Specialists

IBM
Dell
HP
Microsoft

Skills Analysis & Career Paths

Skills Breakdown

Technical Skills7
Soft Skills4
Certifications2

Related Career Paths

Entry-Level IT Support Specialist

Entry-Level IT Support Specialist Career Timeline

1

Entry Level

IT Support Specialist

0-2 years

Learning & Foundation

2

Mid Level

IT Support Team Lead

3-7 years

Specialization & Growth

3

Senior Level

IT Support Manager

8+ years

Leadership & Strategy

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