Customer Service Representative Resume Examples & Tips for 2025

We are seeking a dynamic Customer Service Representative to serve as the primary point of contact between our company and customers, handling inquiries, resolving issues, and providing product information while maintaining high satisfaction levels and driving sales opportunities. The ideal candidate will possess excellent communication skills, 2+ years of customer service experience, proficiency in CRM software, and the ability to maintain composure in fast-paced situations while consistently meeting performance metrics. This crucial role serves as the face of our organization, building lasting relationships with customers and contributing directly to company growth through customer retention and upselling opportunities.