Collections Manager Resume Examples & Tips for 2025

The Collections Manager is responsible for overseeing accounts receivable operations, developing collection strategies, and managing a team of collectors to maximize debt recovery while maintaining positive client relationships. This role requires a bachelor's degree in Finance, Accounting, or related field, 5+ years of collections experience, strong analytical and negotiation skills, and proficiency in financial software and MS Office Suite, along with excellent verbal and written communication abilities. As a critical position bridging financial operations and customer service, the Collections Manager plays a vital role in maintaining healthy cash flow, reducing bad debt exposure, and ensuring the organization's financial stability through effective accounts receivable management and process optimization.